1. Information We Collect
We may collect personal information that you provide to us directly, such as:
• Name
• Email address
• Phone number
• Property address
• Any other details you share when requesting a quote or contacting us
We also collect limited non-personal information through our website, such as:
• IP address
• Browser type
• Pages visited
• Referral source
• Time spent on the site
This helps us improve our website and marketing efforts.
2. How We Use Your Information
We use your information to:
• Respond to inquiries or quote requests
• Schedule and provide tree services
• Send invoices or service updates
• Improve our website and customer experience
• Send occasional promotional offers (you can opt out at any time)
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in these limited cases:
• To trusted service providers who help us operate our business (e.g., invoicing platforms or email tools)
• If required by law or to protect our rights or safety
4. Data Security
We take reasonable steps to protect your information, including secure storage and encrypted communications when applicable. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
5. Your Choices
You can:
• Request to review, update, or delete your personal information
• Opt out of promotional emails at any time using the unsubscribe link
• Contact us if you have any questions about how your information is used
6. Cookies and Tracking
Our website may use cookies or similar technologies to analyze site traffic and enhance user experience. You can disable cookies in your browser settings if you prefer not to allow tracking.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors or social media). We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this policy, please contact us:
Brandon Lee Tree, LLC
📞 (407) 885-4591